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Service package systems & control units

Inspection, checkup, fault diagnosis and preparation of a cost estimate for the repair of VITA-LIFE control units*) or complete VITA-LIFE magnetic field systems*).

*) ALL product generations since 1995:
SALUT1, MRS2000, MRS2000 + (home and med), eMRS systems, R systems

The service package includes the following services:

  • Check all components for functionality
  • Error diagnostics
  • If necessary, prepare an offer for repairs
  • Cleaning the control unit inside the housing
  • Cleaning and maintenance of contacts and connections
  • If necessary: Replacement of the lithium clock battery (only eMRS / R-System)
  • If necessary: Upgrade the control unit to the current firmware (only eMRS / R-System, no influence to the application programs)
  • Return shipping

 

After purchasing this item, you may send us a defective VITA-LIFE system (complete) or the defective control-unit.

We recommend to send all system components for complete inspection!

Please also enclose the completed service form  (> Download HERE) with the correct description of the error.

Package shipping to:

VITA LIFE HandelsgmbH
Gewerbepark 1
9220 Velden am Wörthersee
Österreich

After checking and error diagnosis, you will receive an offer for the repair of your system.

Offers for repairs / exchanges are valid for 2 weeks from the offer date. If you order the repair / replacement within this period, we will issue it according to the offer.

If you do not wish to carry out any repairs / exchanges, we will return your items upon request unrepaired or dispose of it free of charge. Exchanges are no longer returned and are disposed of free of charge.

Note: The cost of this service is non-refundable.

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