Service package systems & control units
Inspection, checkup, fault diagnosis and preparation of a cost estimate for the repair of VITA-LIFE control units*) or complete VITA-LIFE magnetic field systems*).
*) ALL product generations since 1995:
SALUT1, MRS2000, MRS2000 + (home and med), eMRS systems, R systems
The service package includes the following services:
- Check all components for functionality
- Error diagnostics
- If necessary, prepare an offer for repairs
- Cleaning the control unit inside the housing
- Cleaning and maintenance of contacts and connections
- If necessary: Replacement of the lithium clock battery (only eMRS / R-System)
- If necessary: Upgrade the control unit to the current firmware (only eMRS / R-System, no influence to the application programs)
- Return shipping
After purchasing this item, you may send us a defective VITA-LIFE system (complete) or the defective control-unit.
We recommend to send all system components for complete inspection!
Please also enclose the completed service form (> Download HERE) with the correct description of the error.
Package shipping to:
VITA LIFE HandelsgmbH
9220 Velden am Wörthersee
After checking and error diagnosis, you will receive an offer for the repair of your system.
Offers for repairs / exchanges are valid for 2 weeks from the offer date. If you order the repair / replacement within this period, we will issue it according to the offer.
If you do not wish to carry out any repairs / exchanges, we will return your items upon request unrepaired or dispose of it free of charge. Exchanges are no longer returned and are disposed of free of charge.
Note: The cost of this service is non-refundable.