Service package for applicators and accessories
Checking, fault diagnosis and making a cost estimate for the repair (or repair or replacement) of applicators (mat or cushion) and accessories of VITA-LIFE magnetic field systems*).
*) VITA-LIFE magnetic field systems include ALL product generations since 1995:
SALUT1, MRS2000, MRS2000+ (home and med), eMRS-Systems, R-Systems
After purchasing this item, you may send us one or more defective components or accessories.
For example: Biofeedback sensor, program chip card, light glasses, headphones, power supply, applicators (no whole systems or control units!)
Please also enclose the completed service form (> Download HERE) with the correct description of the error.
Package shipping to:
VITA LIFE HandelsgmbH
9220 Velden am Wörthersee
The service you purchased includes:
- Working time for fault diagnosis
- Preparation of the offer for repairs
- Shipping costs for return
After checking and error diagnosis, you will receive an offer for the repair of your system.
NOTE 1: In some cases a defect can only be diagnosed in the interaction of ALL system components (control unit + mat and / or cushion or biofeedback sensor).
In such cases, the commissioning of SPS2 "Service Package Systems & Control Devices" makes perfect sense
NOTE 2: If it is possible to rule out from the outset that a component or accessory can be repaired as described in the OPERATING INSTRUCTIONS or in consultation with the VITA-LIFE Service Center, we recommend that you purchase the component directly.
Offers for repairs / exchanges are valid for 2 weeks from the offer date. If you order the repair / replacement within this period, we will issue it according to the offer.
If you do not wish to carry out any repairs / exchanges, we will return your items upon request unrepaired or dispose of it free of charge. Exchanges are no longer returned and are disposed of free of charge.
Note: The cost of this service package is non-refundable.